Automated identification (Auto-Ident)
Remote identity verification that runs fully automatically, without a person on a video call.
Automated identification, sometimes called Auto-Ident, verifies a person's identity with software alone: the user photographs their ID document, takes a selfie, and checks for document authenticity, face match and liveness run automatically. It is the alternative to video identification, where an agent checks the person live.
Compared with video identification
- Available around the clock, with no waiting for an agent.
- Takes minutes rather than a scheduled call.
- Consistent results, since every check runs the same way.
- Some regulated use cases still require or prefer video or in-person identification; this depends on the regulator and the risk.
What makes it reliable
Automated flows are only as strong as their checks. Reading the document chip via NFC, combined with liveness detection and protection against injection attacks, makes it hard to get through with forged documents or deepfakes.
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